Function: createRequestComment()

function createRequestComment(
   client, 
   parameters, 
   options?
): Promise<{
[key: string]: unknown;
  _expands?: string[];
  _links?: {
   [key: string]: unknown;
     self?: string;
  };
  attachments?: {
   [key: string]: unknown;
     _expands?: string[];
     _links?: {
      [key: string]: unknown;
        base?: string;
        context?: string;
        next?: string;
        prev?: string;
        self?: string;
     };
     isLastPage?: boolean;
     limit?: number;
     size?: number;
     start?: number;
     values?: object[];
  };
  author?: {
   [key: string]: unknown;
     _links?: {
      [key: string]: unknown;
        avatarUrls?: Record<string, string>;
        jiraRest?: string;
        self?: string;
     };
     accountId?: string;
     active?: boolean;
     displayName?: string;
     emailAddress?: string;
     key?: string;
     name?: string;
     timeZone?: string;
  };
  body?: string;
  created?: {
   [key: string]: unknown;
     epochMillis?: number;
     friendly?: string;
     iso8601?: string;
     jira?: string;
  };
  id?: string;
  public?: boolean;
  renderedBody?: {
   [key: string]: unknown;
     html?: string;
  };
}>;

Defined in: src/serviceDesk/api/request.ts:438

This method creates a public or private (internal) comment on a customer request, with the comment visibility set by public. The user recorded as the author of the comment.

Permissions required: User has Add Comments permission.

Request limitations: Customers can set comments to public visibility only.

Parameters

Parameter	Type	Description
client	Client	-
parameters	{ body?: string; issueIdOrKey: string; public?: boolean; }	-
parameters.body?	string	Content of the comment.
parameters.issueIdOrKey?	string	The ID or key of the customer request to which the comment will be added.
parameters.public?	boolean	Indicates whether the comment is public (true) or private/internal (false).
options?	RequestOptions	-

Returns

Promise<{ [key: string]: unknown; _expands?: string[]; _links?: { [key: string]: unknown; self?: string; }; attachments?: { [key: string]: unknown; _expands?: string[]; _links?: { [key: string]: unknown; base?: string; context?: string; next?: string; prev?: string; self?: string; }; isLastPage?: boolean; limit?: number; size?: number; start?: number; values?: object[]; }; author?: { [key: string]: unknown; _links?: { [key: string]: unknown; avatarUrls?: Record<string, string>; jiraRest?: string; self?: string; }; accountId?: string; active?: boolean; displayName?: string; emailAddress?: string; key?: string; name?: string; timeZone?: string; }; body?: string; created?: { [key: string]: unknown; epochMillis?: number; friendly?: string; iso8601?: string; jira?: string; }; id?: string; public?: boolean; renderedBody?: { [key: string]: unknown; html?: string; }; }>