jira.js
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    Function getIssuesInQueue

    • This method returns the customer requests in a queue. Only fields that the queue is configured to show are returned. For example, if a queue is configured to show description and due date, then only those two fields are returned for each customer request in the queue.

      Permissions required: Service desk's agent.

      Parameters

      • client: Client
      • parameters: { limit?: number; queueId: number; serviceDeskId: string; start?: number }
        • Optionallimit?: number

          The maximum number of items to return per page. Default: 50. See the Pagination section for more details.

        • queueId: number

          The ID of the queue whose customer requests will be returned.

        • serviceDeskId: string

          The ID of the service desk containing the queue to be queried. This can alternatively be a project identifier.

        • Optionalstart?: number

          The starting index of the returned objects. Base index: 0. See the Pagination section for more details.

      • Optionaloptions: RequestOptions

      Returns Promise<
          {
              _expands?: string[];
              _links?: {
                  base?: string;
                  context?: string;
                  next?: string;
                  prev?: string;
                  self?: string;
                  [key: string]: unknown;
              };
              isLastPage?: boolean;
              limit?: number;
              size?: number;
              start?: number;
              values?: {
                  changelog?: {
                      histories?: {
                          author?: (...)
                          | (...);
                          created?: (...) | (...);
                          historyMetadata?: (...) | (...);
                          id?: (...) | (...);
                          items?: (...) | (...);
                          [key: string]: unknown;
                      }[];
                      maxResults?: number;
                      startAt?: number;
                      total?: number;
                      [key: string]: unknown;
                  };
                  editmeta?: { fields?: Record<string, any>; [key: string]: unknown };
                  expand?: string;
                  fields?: Record<string, any>;
                  fieldsToInclude?: {
                      actuallyIncluded?: string[];
                      excluded?: string[];
                      included?: string[];
                      [key: string]: unknown;
                  };
                  id?: string;
                  key?: string;
                  names?: Record<string, any>;
                  operations?: { linkGroups?: LinkGroup[]; [key: string]: unknown };
                  properties?: Record<string, any>;
                  renderedFields?: Record<string, any>;
                  schema?: Record<string, any>;
                  self?: string;
                  transitions?: {
                      expand?: string;
                      fields?: Record<string, any>;
                      hasScreen?: boolean;
                      id?: string;
                      isAvailable?: boolean;
                      isConditional?: boolean;
                      isGlobal?: boolean;
                      isInitial?: boolean;
                      looped?: boolean;
                      name?: string;
                      to?: {
                          description?: (...) | (...);
                          iconUrl?: (...) | (...);
                          id?: (...) | (...);
                          name?: (...) | (...);
                          scope?: (...) | (...);
                          self?: (...) | (...);
                          statusCategory?: (...) | (...);
                          [key: string]: unknown;
                      };
                      [key: string]: unknown;
                  }[];
                  versionedRepresentations?: Record<string, any>;
                  [key: string]: unknown;
              }[];
              [key: string]: unknown;
          },
      >

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