Function: getRequestTypeById()

function getRequestTypeById(
   client, 
   parameters, 
   options?
): Promise<{
[key: string]: unknown;
  _expands?: string[];
  _links?: {
   [key: string]: unknown;
     self?: string;
  };
  canCreateRequest?: boolean;
  description?: string;
  fields?: {
   [key: string]: unknown;
     canAddRequestParticipants?: boolean;
     canRaiseOnBehalfOf?: boolean;
     requestTypeFields?: object[];
  };
  groupIds?: string[];
  helpText?: string;
  icon?: {
   [key: string]: unknown;
     _links?: {
      [key: string]: unknown;
        iconUrls?: Record<string, string>;
     };
     id?: string;
  };
  id?: string;
  issueTypeId?: string;
  name?: string;
  portalId?: string;
  practice?: string;
  restrictionStatus?: string & object | "OPEN" | "RESTRICTED";
  serviceDeskId?: string;
}>;

Defined in: src/serviceDesk/api/servicedesk.ts:325

This method returns a customer request type from a service desk.

This operation can be accessed anonymously.

Permissions required: Permission to access the service desk.

Parameters

Parameter	Type	Description
client	Client	-
parameters	{ expand?: string[]; requestTypeId: string; serviceDeskId: string; }	-
parameters.expand?	string[]	-
parameters.requestTypeId?	string	The ID of the customer request type to be returned.
parameters.serviceDeskId?	string	The ID of the service desk whose customer request type is to be returned. This can alternatively be a project identifier.
options?	RequestOptions	-

Returns

Promise<{ [key: string]: unknown; _expands?: string[]; _links?: { [key: string]: unknown; self?: string; }; canCreateRequest?: boolean; description?: string; fields?: { [key: string]: unknown; canAddRequestParticipants?: boolean; canRaiseOnBehalfOf?: boolean; requestTypeFields?: object[]; }; groupIds?: string[]; helpText?: string; icon?: { [key: string]: unknown; _links?: { [key: string]: unknown; iconUrls?: Record<string, string>; }; id?: string; }; id?: string; issueTypeId?: string; name?: string; portalId?: string; practice?: string; restrictionStatus?: string & object | "OPEN" | "RESTRICTED"; serviceDeskId?: string; }>