Function performCustomerTransition

performCustomerTransition(
    client: Client,
    parameters: {
        additionalComment?: { body?: string; [key: string]: unknown };
        id?: string;
        issueIdOrKey: string;
    },
    options?: RequestOptions,
): Promise<void>
This method performs a customer transition for a given request and transition. An optional comment can be included to provide a reason for the transition.

Permissions required: The user must be able to view the request and have the Transition Issues permission. If a comment is passed the user must have the Add Comments permission.
Parameters
- client: Client
- parameters: {
      additionalComment?: { body?: string; [key: string]: unknown };
      id?: string;
      issueIdOrKey: string;
  }
  - OptionaladditionalComment?: { body?: string; [key: string]: unknown }
    
    Optionalbody?: string
    
    Content of the comment.
  - Optionalid?: string
    
    ID of the transition to be performed.
  - issueIdOrKey: string
    
    ID or key of the issue to transition
- Optionaloptions: RequestOptions
Returns Promise<void>
- Defined in src/serviceDesk/api/request.ts:733