Function: getRequestCommentById()

function getRequestCommentById(
   client, 
   parameters, 
   options?
): Promise<{
[key: string]: unknown;
  _links?: {
   [key: string]: unknown;
     self?: string;
  };
  author?: {
   [key: string]: unknown;
     _links?: {
      [key: string]: unknown;
        avatarUrls?: Record<string, any>;
        jiraRest?: string;
        self?: string;
     };
     active?: boolean;
     displayName?: string;
     emailAddress?: string;
     key?: string;
     name?: string;
     timeZone?: string;
  };
  body?: string;
  created?: {
   [key: string]: unknown;
     epochMillis?: number;
     friendly?: string;
     iso8601?: string;
     jira?: string;
  };
  id?: string;
  public?: boolean;
}>;

Defined in: src/serviceDeskServer/api/customerRequests.ts:91

Returns a specific comment of a specific customer request based on the provided comment ID.

Permissions:

The calling user must have permission to view the comment. For example, customers can only view public comments on requests where they are the reporter or a participant whereas agents can see both internal and public comments.

Parameters

Parameter	Type	Description
client	Client	-
parameters	{ commentId: string; issueIdOrKey: string; }	-
parameters.commentId	string	ID of the comment to retrieve.
parameters.issueIdOrKey?	string	The id or key of the customer request.
options?	RequestOptions	-

Returns

Promise<{ [key: string]: unknown; _links?: { [key: string]: unknown; self?: string; }; author?: { [key: string]: unknown; _links?: { [key: string]: unknown; avatarUrls?: Record<string, any>; jiraRest?: string; self?: string; }; active?: boolean; displayName?: string; emailAddress?: string; key?: string; name?: string; timeZone?: string; }; body?: string; created?: { [key: string]: unknown; epochMillis?: number; friendly?: string; iso8601?: string; jira?: string; }; id?: string; public?: boolean; }>