Function: getRequestTypeById()

function getRequestTypeById(
   client, 
   parameters, 
   options?
): Promise<{
[key: string]: unknown;
  _links?: {
   [key: string]: unknown;
     self?: string;
  };
  description?: string;
  groupIds?: string[];
  helpText?: string;
  icon?: {
   [key: string]: unknown;
     _links?: {
      [key: string]: unknown;
        iconUrls?: Record<string, any>;
     };
     id?: string;
  };
  id?: string;
  name?: string;
  restrictionStatus?: string & object | "OPEN" | "RESTRICTED";
  serviceDeskId?: string;
}>;

Defined in: src/serviceDeskServer/api/requestTypes.ts:154

Returns a request type for a given request type Id.

Parameters

Parameter	Type	Description
client	Client	-
parameters	{ requestTypeId: string; restrictionStatus?: string; serviceDeskId: string; }	-
parameters.requestTypeId	string	The id of the request type.
parameters.restrictionStatus?	string	Filter request type by restriction status. It can be OPEN, RESTRICTED or both separated by a comma.
parameters.serviceDeskId?	string	The id of the service desk.
options?	RequestOptions	-

Returns

Promise<{ [key: string]: unknown; _links?: { [key: string]: unknown; self?: string; }; description?: string; groupIds?: string[]; helpText?: string; icon?: { [key: string]: unknown; _links?: { [key: string]: unknown; iconUrls?: Record<string, any>; }; id?: string; }; id?: string; name?: string; restrictionStatus?: string & object | "OPEN" | "RESTRICTED"; serviceDeskId?: string; }>