Class KnowledgeBase

Index

Constructors

Methods

Constructors

constructor

new KnowledgeBase(client: Client): KnowledgeBase
Parameters
- client: Client
Returns KnowledgeBase
- Defined in src/serviceDesk/knowledgeBase.ts:8

Methods

getArticles

getArticles<T = PagedArticle>(
parameters: GetArticles,
callback: Callback<T>,
): Promise<void>
Returns articles which match the given query string across all service desks.

Permissions required: Permission to access the customer portal.
Type Parameters
- T = PagedArticle
Parameters
- parameters: GetArticles
- callback: Callback<T>
Returns Promise<void>
- Defined in src/serviceDesk/knowledgeBase.ts:17
getArticles<T = PagedArticle>(
parameters: GetArticles,
callback?: undefined,
): Promise<T>
Returns articles which match the given query string across all service desks.

Permissions required: Permission to access the customer portal.
Type Parameters
- T = PagedArticle
Parameters
- parameters: GetArticles
- Optionalcallback: undefined
Returns Promise<T>
- Defined in src/serviceDesk/knowledgeBase.ts:25