A multi-value parameter indicating which properties of the customer request to expand, where:
serviceDesk returns additional service desk details. requestType returns additional customer request type
details. participant returns the participant details. sla returns the SLA information. status returns the
status transitions, in chronological order. attachment returns the attachments. action returns the actions that
the user can or cannot perform. comment returns the comments. comment.attachment returns the attachment details
for each comment. comment.renderedBody (Experimental) return the rendered body in HTML format (in addition to the
raw body) for each comment.
issueIdOrKey
issueIdOrKey:string
The ID or Key of the customer request to be returned
A multi-value parameter indicating which properties of the customer request to expand, where:
serviceDeskreturns additional service desk details.requestTypereturns additional customer request type details.participantreturns the participant details.slareturns the SLA information.statusreturns the status transitions, in chronological order.attachmentreturns the attachments.actionreturns the actions that the user can or cannot perform.commentreturns the comments.comment.attachmentreturns the attachment details for each comment.comment.renderedBody(Experimental) return the rendered body in HTML format (in addition to the raw body) for each comment.