Interface RequestType

interface RequestType {
    Expands?: string[];
    Links?: SelfLink;
    description?: string;
    fields?: CustomerRequestCreateMeta;
    groupIds?: string[];
    helpText?: string;
    icon?: RequestTypeIcon;
    id?: string;
    issueTypeId?: string;
    name?: string;
    portalId?: string;
    practice?: string;
    serviceDeskId?: string;
}

Properties

Expands? Links? description? fields? groupIds? helpText? icon? id? issueTypeId? name? portalId? practice? serviceDeskId?

Properties

Optional Expands

Expands?: string[]

List of items that can be expanded in the response by specifying the expand query parameter.

Optional Links

Links?: SelfLink

Optional description

description?: string

Description of the request type.

Optional fields

fields?: CustomerRequestCreateMeta

Optional groupIds

groupIds?: string[]

List of the request type groups the request type belongs to.

Optional helpText

helpText?: string

Help text for the request type.

Optional icon

icon?: RequestTypeIcon

Optional id

id?: string

ID for the request type.

Optional issueTypeId

issueTypeId?: string

ID of the issue type the request type is based upon.

Optional name

name?: string

Short name for the request type.

Optional portalId

portalId?: string

ID of the customer portal associated with the service desk project.

Optional practice

practice?: string

The request type's practice

Optional serviceDeskId

serviceDeskId?: string

ID of the service desk the request type belongs to.

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ExpandsLinksdescriptionfieldsgroupIdshelpTexticonidissueTypeIdnameportalIdpracticeserviceDeskId