A multi-value parameter indicating which properties of the customer request to expand, where:
serviceDesk returns additional service desk details. requestType returns additional customer request type
details. participant returns the participant details. sla returns the SLA information. status returns the
status transitions, in chronological order. attachment returns the attachments. action returns the actions that
the user can or cannot perform. comment returns the comments. comment.attachment returns the attachment details
for each comment. comment.renderedBody (Experimental) return the rendered body in HTML format (in addition to the
raw body) for each comment.
issueIdOrKey
issueIdOrKey:string
The ID or Key of the customer request to be returned
A multi-value parameter indicating which properties of the customer request to expand, where:
serviceDesk
returns additional service desk details.requestType
returns additional customer request type details.participant
returns the participant details.sla
returns the SLA information.status
returns the status transitions, in chronological order.attachment
returns the attachments.action
returns the actions that the user can or cannot perform.comment
returns the comments.comment.attachment
returns the attachment details for each comment.comment.renderedBody
(Experimental) return the rendered body in HTML format (in addition to the raw body) for each comment.